Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
5.7
Location
8.3
Service
5.7
Dining
5.0
Guest reviews
6.0/10
based on 15 reviews
8.5
8.5/10 based on 93 reviews
Angela
United Kingdom,
January
2025
5.0/10
My stay at the hotel was quite mixed. The rooms left much to be desired, being musty and with a lingering odor despite the strong air conditioning. The breakfast was a huge letdown with many items lacking flavor and cleanliness seemed to be an issue during my stay. On the bright side, the location was convenient, just a street away from the beach, and the dining area had a wide selection, although quality was inconsistent.
Rooms
5.0
The room was musty and had a strong smell of smoke, which was disappointing. However, the air conditioning was effective.
Service
5.0
Service at the restaurant was lackluster, with staff not responding well to signals indicating room service preferences.
Location
8.0
The hotel is conveniently located just a street away from the beach, making it easy to explore the area.
Dining
5.0
Breakfast had a great variety of Vietnamese dishes, but most were tasteless and hygiene was a concern, especially after spotting a rat in the dining area.
Facilities
5.0
While the hotel boasted some amenities, the overall maintenance felt lacking with visible signs of wear and tear.
James
United Kingdom,
December
2024
5.6/10
I had mixed feelings about my stay. The location was great, very close to the beach, but the room had a musty smell and the bathroom left a lot to be desired. The breakfast options were plentiful but lacked good flavor, and I was very concerned about hygiene after seeing a rat. Overall, it felt more like an average experience rather than a luxurious hotel stay.
Rooms
5.0
Room #402 had a musty smell and hints of smoke, which was disappointing. The air conditioning worked well, but the bathroom odor was off-putting.
Service
6.0
Service was inconsistent; while staff tried to help, they often didn't seem to understand requests, which made things frustrating.
Location
8.0
The hotel is conveniently located just a street away from the beach, making it easy to enjoy the coastline.
Dining
5.0
Breakfast offered a wide variety but unfortunately the food lacked taste. I had concerns about hygiene after seeing a rat in the dining area.
Facilities
5.0
Facilities felt under-maintained with a closed pool and some amenities were outdated or not functioning well.
Matt
United States,
December
2024
7.2/10
Overall, my experience at the hotel was a mixed bag. While I enjoyed the spacious rooms and modern spa facilities, the initial room I was offered left much to be desired. The staff was responsive to my needs, but communication was challenging at times. The breakfast buffet was a fun experience, although some items could use improvement. Despite these issues, I appreciated the good Wi-Fi connection and the lovely pool area.
Rooms
7.0
The first room I was given had issues like a bad smell and poor maintenance, but the second room was spacious and had a nice ocean view.
Service
6.0
Service was decent, with staff quickly accommodating our room change, though communication in English was lacking.
Location
8.0
The hotel is just a block away from the beach, and the market nearby was a fun find, though it is slightly away from the town center.
Dining
7.0
The breakfast buffet had a great variety, but I found some dishes lacking in flavor and quality.
Facilities
8.0
The spa was well-appointed, and the ground pool area was large and pleasant.
Luna
United Kingdom,
November
2024
6.2/10
My stay at Muong Thanh Hotel had its ups and downs. The room was comfortable enough, but the smell of smoke and other odors were quite unpleasant. Breakfast had a wide selection, but overall, it lacked flavor and left much to be desired. The location was excellent, being just a short walk from the beach, but the dining area really needs to improve its hygiene practices.
Rooms
5.0
The room was spacious with decent amenities, but it had a musty smell and the bathroom had a strong sewage odor. Not what I expected from a relatively new hotel.
Service
6.0
Service was hit or miss; there were communication issues, and housekeeping didn’t notice the 'Do Not Disturb' sign.
Location
9.0
The hotel is conveniently located just a street away from the beach, making it easy to explore local restaurants and attractions.
Dining
5.0
Breakfast had plenty of options, but many dishes lacked flavor and some food items were lukewarm or cold, which was concerning.
Facilities
6.0
While the hotel boasts a pool, it was overcrowded with local kids, making it less enjoyable for hotel guests.
Danny
United States,
November
2024
7.0/10
Overall, my stay at the hotel was a mixed bag. While the location was convenient and close to the beach, the room I initially received was not up to par, with a bad smell and some unwelcome guests. Thankfully, the front desk promptly changed my room to something much nicer. The breakfast had some fun options, but I wouldn't say it was the best I've experienced. The hotel offers decent value for the price, but there are definitely areas needing attention.
Rooms
6.0
The first room was unpleasant with a bad smell and roaches, but the new room was much better and spacious.
Service
7.0
I encountered a bit of a language barrier, but the staff were generally responsive and helpful when assistance was needed.
Location
8.0
The hotel was a short walk from the beach, and there was a market nearby that added to the experience.
Dining
7.0
The breakfast buffet had a variety of unfamiliar dishes, providing a nice chance to try new things, though the quality was inconsistent.
Facilities
7.0
The hotel had good amenities including a swimming pool and decent Wi-Fi, though the overall condition of the facilities could be improved.
Tom
United States,
November
2024
5.6/10
My stay at the hotel was a mixed bag. The location is just perfect, right across from the beach. However, the room left much to be desired with a musty smell and some maintenance issues. The dining experience was definitely underwhelming, especially with the lack of hygiene and the presence of a rat during breakfast. In contrast, the staff was friendly, and I appreciated the strong air conditioning in the room.
Rooms
5.0
The room was slightly musty and had an issue with a cigarette smell, despite requesting non-smoking. Maintenance seemed lacking with peeling wallpaper and the presence of an ashtray.
Service
6.0
The service was fairly standard, but the language barrier made communication challenging.
Location
9.0
The hotel is ideally located just one street away from the beach, making it easy to enjoy beach activities and nearby restaurants.
Dining
5.0
The breakfast was disappointing; the variety was large but many dishes lacked flavor, and hygiene was a concern due to the presence of a rat.
Facilities
5.0
The hotel had a large swimming pool, but it was often crowded with local kids, which made it less enjoyable.
Bobby
United States,
September
2024
6.4/10
My stay at Muong Thanh Hotel had its highs and lows. The rooms were quite spacious and generally comfortable, but the initial smell of smoke and humidity was off-putting. The location is decent, just a short walk to the beach, which I appreciated. Unfortunately, the breakfast experience was marred by hygiene issues and a rat sighting, which soured the overall dining experience. Despite these drawbacks, the hotel offers good value for money overall.
Rooms
7.0
The room was spacious with a powerful air conditioner, though it initially had a musty odor.
Service
6.0
Service was adequate, but communication was sometimes difficult due to language barriers.
Location
8.0
The hotel is just a short walk from the beach, making it a convenient spot to enjoy the water.
Dining
5.0
The breakfast had a wide variety of options but was disappointing due to hygiene issues and lack of flavor.
Facilities
7.0
Facilities were generally good, with a tennis court and karaoke room, but I didn't use them.
Christine
United States,
September
2024
6.0/10
My stay at the hotel had its ups and downs. While I appreciated the vibrant beach atmosphere nearby and the space in my room, the service and dining left a lot to be desired. I encountered issues ranging from cleanliness in the room to a rather disheartening breakfast experience. Overall, it’s a decent spot if you want to enjoy the beach but don't expect too much from the dining options.
Rooms
5.0
The room I stayed in offered plenty of space but had cleanliness issues, evidenced by encountering cockroaches. The ocean view was nice, though.
Service
6.0
Service was hit or miss, with communication barriers often making it difficult to get help when needed.
Location
8.0
The hotel is conveniently located just a short walk from the beach, making it easy to access the ocean.
Dining
5.0
Dining was less impressive; the breakfast lacked flavor, and I even saw a rat in the dining area, which was quite off-putting.
Facilities
7.0
The facilities are mostly new and functional, though they don't stand out in terms of luxury.
Gerald
United Kingdom,
August
2024
5.8/10
My stay at Muong Thanh Hotel was a mix of pros and cons. The rooms were quite clean and the air conditioning worked well, but the bathroom had an unpleasant odor that lingered. The location was perfect, just a short walk to the beach, but the dining experience left much to be desired, especially considering the rodent sighting during breakfast. Overall, while there were some bright spots, there are definitely areas that need improvement.
Rooms
6.0
The room was reasonably clean, but it had a strong musty smell, particularly in the bathroom.
Service
5.0
Service was okay, but there were issues with housekeeping not paying attention to room indicators.
Location
8.0
The hotel is conveniently located just a few minutes from the beach and a short taxi ride to the city center.
Dining
5.0
The breakfast had a large variety but lacked in taste, and I experienced a concerning incident with a rat in the dining area.
Facilities
6.0
The facilities were basic; nothing particularly luxurious, but they had standard amenities like air conditioning and a minibar.
Alfred
United Kingdom,
August
2024
6.4/10
The hotel is situated just a short walk from the beach and local dining options, which is definitely a plus. My room was spacious and despite the newness of the hotel, it had a lingering smell and cleanliness issues that were concerning. The breakfast had a wide variety but lacked flavor and freshness, plus there were notable hygiene issues that need addressing. Overall, while the price was fair, the service, particularly in the dining area, left much to be desired.
Rooms
6.0
The room was spacious, but it had a musty smell and cleanliness issues.
Service
5.0
There were significant issues with service, especially in the dining area where staff responsiveness was lacking.
Location
9.0
The hotel is conveniently located just back from the beach and surrounded by local eateries.
Dining
5.0
The breakfast spread was extensive, but many items lacked taste and there were hygiene concerns.
Facilities
7.0
The hotel had a nice swimming pool, but it became quite crowded with local swim classes.